SOLV Privacy Statement

SOLV specializes in technology, media, and communications. It goes without saying that we value the right to privacy and data protection. In this Privacy Statement, you can read how we handle the collected personal data.

This Privacy Statement may be amended from time to time. The most recent version of the Privacy Statement can be found on our website. In the event of significant changes that may substantially affect you, we strive to inform you directly.

Who is SOLV?

SOLV B.V. (‘SOLV’, ‘we’, ‘us’, or ‘our’) is the data controller for the processing of your personal data and is established at (1015 AE) Amsterdam at Singel 120.

For questions about the processing of personal data, you can contact info@solv.nl, via regular mail addressed to Singel 120, 1015 AE Amsterdam, and by telephone at 020 530 0160.

When does this Privacy Statement apply?

This Privacy Statement applies to you if:

you visit our website;
you contact us;
you use our services; and/or
your organization uses our services and you are a contact person or employee thereof;
you apply for a position or internship at SOLV;
your personal data is processed in the context of our legal services to clients, for example via clients themselves or via (public) registers (such as the Commercial Register of the Chamber of Commerce or the Land Registry).

For what purposes does SOLV use your personal data?

SOLV uses your personal data for various purposes. By law, we may only use this data if there is a valid legal basis. This could be your consent, but it could also be that we need your data to conclude or perform the agreement, or that SOLV has a legitimate business interest or a legal obligation for the processing.

Below you will find an overview of the personal data that SOLV collects and for what purpose, on what legal basis, and how long we retain this data.

Legal services and business services

Processing activity	What data	Purpose + Legal basis	Retention period
Legal services	Contact details (name, address), documentation containing data of third parties (employees, opposing party or other involved parties), and possibly a copy of identification document and financial data in the context of Dutch Anti-Money Laundering and Anti-Terrorist Financing Act (in Dutch: WWFT) obligations.	Performance of service agreement with client. For data of third parties: legitimate interest (exercising legal practice). For WWFT-related data: legal obligation	Standard up to five years after closing the file. Thereafter stored in archive for twenty years
Financial administration	Contact details	Performance of service agreement with client, to invoice you for services provided.	Seven years pursuant to the General Tax Act
Relationship management	(Contact) details	Legitimate interest, namely inviting clients to substantive seminars, courses or other events	No longer than necessary

Contact and applications

Processing activity	What data	Purpose + Legal basis	Retention period
Contact	Data obtained through contact form, such as email or telephone	Legitimate interest in processing, namely answering questions and providing services	We do not store your data longer than necessary to answer your question.
Working at SOLV	Data and documents provided by you, including contact details, CV and cover letter	SOLV needs this data to determine whether you are eligible for a vacancy you have applied for or, in case of an open application, to determine whether you are eligible for a position at SOLV, or to have an assessment conducted. SOLV has a legitimate interest in this (recruitment of suitable personnel)	In case of rejection, no longer than four weeks after termination of the application process. With consent: one year

Marketing and website use

Processing activity	What data	Purpose + Legal basis	Retention period
Newsletter	Email address	Legitimate interest (direct marketing)	As long as you are subscribed to the newsletter and no more than one month after unsubscribing
Email tracking	Name, surname, email address of recipient, confirmation of receipt, IP address, operating system	Legitimate interest (analyzing reach and effectiveness of emails)	No longer than three months
Google Analytics	IP address (last octet removed), browser type, computer system, pages visited	Legitimate interest (website optimization)	No longer than fourteen months

More information about Google Analytics

The data collected via Google Analytics is analyzed by Google, and the results are provided to SOLV. In this way, SOLV gains insight into the traffic to and from the website and how the website is being used. Based on this data, SOLV can make adjustments to the website or its services if necessary.

For more information about this data processing, you can read Google’s privacy statement. SOLV has taken the following measures to protect your privacy:

SOLV has concluded a data processing agreement with Google in which arrangements have been made regarding the handling of the collected data. In this agreement, SOLV has not permitted Google to use the obtained information for other Google services.
SOLV has removed the last octet of your IP address. IP addresses consist of 4 so-called octets of 3 digits each. Google offers the possibility to remove the last octet of the IP address of website visitors. This happens in temporary memory, even before the IP address is stored by Google.
SOLV has disabled the settings in Google Analytics to share data with Google, so that Google cannot use the data for its own (advertising) purposes.
SOLV does not use Google Analytics in combination with other Google services.
You can set your browser to remove installed cookies and not to receive cookies during your next use of the website.

Blogs

On SOLV’s website, links are included to share blogs on social (media) networks or third-party websites, such as Twitter, LinkedIn, or Facebook. Before using these third-party services, it is advisable to read the privacy statement of these third parties first.

Who has access to your data?

SOLV handles your data with the utmost care. If necessary for the execution of our services, we may grant parties access to your data. Below you will find an overview of which parties these are.

SOLV employees. Our employees have access to your data, if and to the extent necessary for their function.
Processors. For our services, we may use parties that process data on our behalf, including:
1. External hosting providers, including cloud providers for the storage and management of your data;
2. External parties with applications/tools including in the areas of accounting, recruitment, personnel management, and administration;
3. Other specific outsourced tasks include IT support, administration, and email marketing.

We conclude a data processing agreement with these parties in all cases.

Other data controllers. We may share your personal data with third parties that qualify as data controllers, such as subcontractors providing legal advisory services, bailiffs, or tax consultants. The processing of personal data by these parties is subject to the privacy statement of the respective party.
Government institutions and authorities. SOLV may be required by law and regulations to share your personal data with government institutions or authorities, such as competent authorities, courts, and courts of justice, as well as with the Council and the Dean of the Amsterdam Bar Association.

International transfers

When SOLV processes or transfers your data outside the European Economic Area (EEA), it will do so in compliance with the relevant legislation. SOLV always endeavors to do this based on valid adequacy decisions of the European Commission. If this is not possible, SOLV ensures appropriate safeguards that, in accordance with the GDPR, provide an adequate level of protection for your rights and freedoms as a data subject. Where necessary, we establish arrangements in a data transfer agreement based on standard contractual clauses approved by the European Commission. For additional information about international transfers of your personal data and the safeguards we have implemented, you can contact us via info@solv.nl.

What are your rights?

If SOLV processes your personal data, you have the following rights:

Right of access. You have the right to obtain from SOLV access to your personal data and additional information about the processing thereof, such as to which (categories of) recipients your personal data has been or will be disclosed.
Right to be forgotten. In some cases, you have the right to ask SOLV to delete your personal data. We will delete your personal data, for example, if your data is no longer necessary, if you object to the use of your data, or if a legally determined retention period has expired.
Right to rectification. Furthermore, you can ask us to rectify personal data about you, which means that we will correct inaccurate or incomplete personal data about you.
Right to object. If SOLV bases the use of your personal data on its legitimate interests, you have the right to object to the processing of your personal data due to your specific situation (your specific personal circumstances). We will stop processing this data unless we can demonstrate that there are compelling legitimate grounds for the processing that override your interests. As long as it is not clear whether our grounds outweigh yours, we will not process the data in question.
Right to restriction of processing. In certain situations, you have the right to restrict the use of your personal data. This means that SOLV temporarily pauses the processing of your personal data, for example, if your personal data may be incorrect, we will restrict the use until we have verified whether the data is correct.
Right to data portability. If the processing is based on your consent or the performance of a contract, in most cases, we must – at your request – send all personal data to you in a structured, commonly used, and machine-readable format. This way, you can forward your data to another party.
Withdrawal of consen When we process your personal data based on your consent, you have the right to withdraw that consent at any time. This does not affect the personal data that SOLV has processed before you withdrew your consent. You can submit your request to SOLV via info@solv.nl. SOLV will respond to your request as soon as possible, but in any case within one month of receipt of the request. This period may be extended by two months if necessary, depending on the complexity of the requests and the number thereof. SOLV will inform you within one month of receipt of the request if such an extension will take place, stating the reason for the delay. If SOLV does not take action on your request, SOLV will inform you as soon as possible, but in any case no later than thirty days after receipt of the request, of the reasons for not taking action.

Direct marketing

When personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. In that case, SOLV will no longer process your personal data for those purposes.

Complaints about the use of personal data?

If you have questions about SOLV’s Privacy Statement or have a complaint about the processing of personal data, you can contact us via info@solv.nl. You can also file a complaint with the Dutch Data Protection Authority.

Changes

If it becomes necessary to change our Privacy Statement, you will always find the most recent information on this page. If we change our Privacy Statement in such a way that the change has significant consequences for your privacy, we will strive to point this out to you.

Last update: March 13, 2025